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Patient Information

Patient Information


In an effort to provide the best possible service for our patients, we have implemented a new Appointment Reservation Policy.

We reserve quality time for each patient in our practice.  An appointment with your name on it is a bond of trust that we will be here to serve you, and you will be present for that reserved time.  Our policy in this regard is extremely firm.  We realize the value of your time and ask that you respect our time.

Whenever an appointment is reserved for subsequent dental procedures, we will request a 1/3 non-refundable down payment ($25.00 minimum) of the anticipated fee.  This ensures that the necessary time slots will be reserved for you.  However, we recognize that emergencies do arise.  If you advise us at least 48 hours in advance, we will gladly reschedule your treatment with no additional fee.

Patient Forms

If you are a new patient to our office, please visit our patient forms page to download our new patient bundle with forms that will need to be filled out when you arrive at our office. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them on your arrival.  Thank you and please contact our office if you have any questions at all.

Payment Options

 We are committed to providing you with the best possible care.  If you have dental insurance, we are anxious to help you receive your maximum allowable benefits.  In order to achieve these goals, we need your assistance, and your understanding of our payment policy.

Payment for services is due at the time services are rendered unless written payment arrangements have been approved in advance by our office manager.

We realize that temporary financial problems may affect timely payment of your account.  If such problems do arise, we encourage you to contact us promptly for assistance in the management of your account.  Returned checks and balances older than 30 days will be subject to additional collection fees and interest charges of 1-1/2% per month.  Charges may also be made for broken appointments and appointments canceled without 48 hours advance notice.  Furthermore, in the event of enforced collections, you will be responsible for legal or collection charges of the higher of thirty percent (30%) or $250.00 attorney fees plus expenses and court costs. 

For your convenience, we accept cash, personal checks, money orders, and most major credit cards. Payment is expected at the time services are performed.  Feel free to contact our office If your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

Dental Insurance

As a courtesy to you, our patient, we will accept assignment of dental insurance benefits, and we will be happy to process your claim form for reimbursement.  However 1/3 of your estimated co-payment is due at the time of scheduling and the final portion of your co-payment is due at the time of services.  Any amount unpaid by your insurance company will also be your responsibility.

We will gladly discuss your proposed treatment and answer any questions relating to your insurance.
You must realize, however, that:

  • Your insurance is a contract between you, your employer and the insurance company.  We are not a party to that contract.
  • Our fees are generally considered to fall within the acceptable range by most companies, and therefore are covered up to the maximum allowance determined by each carrier.  This statement does not apply to companies that reimburse based on an arbitrary “schedule” of fees, which bears no relationship to the current standard and cost of care in this area.

We must emphasize that, as dental care providers, our relationship is with you; not your insurance company.  While the filing of insurance claims is a courtesy that we extend to our patients, all charges are your responsibility from the date that services are rendered.

Financing Options

CareCredit is here to help you pay for treatments and procedures your insurance does not cover. They offer No Interest* financing or low minimum monthly payment options so you can get what you want, when you want it.

With three simple steps, including an instant approval process, it's easy to apply for Care Credit. After you're approved, you're free to use CareCredit to finance our services.

Now you don't have to worry about saving up for the procedures you want and need. With CareCredit, the decision's in your hands to get what you want, when you want it. For more information or to apply online, visit

Please contact our office if you have any questions regarding dental insurance, payments or financial options that are currently available.  We look forward to serving you!

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our links page.

Office Location

  • Goodlettsville
  • 3050 Business Park Circle Suite 202
  • Goodlettsville, TN
  • 37072
  • Map & Directions
  • Call: (615) 859-3700